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Please may we ask of a few minutes of your precious time to help us maintain our pledge to excellence by filling in our questionnaire. For each questionnaire completed online we’ll donate 10p to our nominated charity.

Start Questionnaire

Alternatively you can print out our questionnaire below and send it to us at

Marketing Department,
Hanley Economic Building Society
FREEPOST
Granville House
Festival Park
Hanley
Stoke-on-Trent
ST1 5BR

or drop it into your local branch, next time you’re passing.

Thank you.
Marketing & E-Commerce Team

Download Questionnaire (Size: 89kb)

September Customer Satisfaction Results (Size: 123kb)

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