Customer Forum

At The Hanley we encourage feedback from our customers on any aspect of the Society’s activities

The Hanley Customer Forum is an informal meeting hosted by the CEO or an Executive Director to discuss with our members all aspects of the Society’s business

Listening to our members will help us to assess progress against our customer service objectives and to share ideas on the development of The Hanley brand and the role we play within the local community

  • Are you an existing customer of The Hanley?
  • Would you like to join our panel of Customer Forum members?

The forum meetings take place once a quarter on a Saturday morning at our Head Office building at Festival Park, Hanley

The meetings are informal and last for no more than two hours and include refreshments. So if you would like to have your say, in your society then why not attend our next forum meeting?

For more information e-mail to or call us on 01782 255000