Customer Services & Head Office

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Get In Touch

If you’re looking to book an appointment, call us, email us or send us on online chat. Say Hello Hanley today!

Call Us

01782 255000

Write to Us

Granville House

Forge Lane

Festival Park

Stoke-on-Trent

Staffordshire

ST1 5TB

Email Us

customerservices@thehanley.co.uk

Mortgage Broker?

Intermediaries can contact us at intermediaries@thehanley.co.uk or find more information on the Intermediaries page!

Complaints

You can find out complaints’ procedure and contact details below;

Complaints Procedure

Write to Us

Complaints

Granville House

Forge Lane

Festival Park

Stoke-on-Trent

ST1 5TB

Email Us

complaints@thehanley.co.uk

Feedback

We would love to hear your feedback! You can call, write or email us. Alternatively, you can review us on Smart Money People, Google or Facebook!

If you have recently opened a new savings account, or selected us as your mortgage provider, please complete our Customer Conduct Survey;

Savings Customer Conduct Survey

Mortgages Customer Conduct Survey

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