Existing Mortgage Customers

At The Hanley our ethos is to look after our existing mortgage customers fairly and transparently at all times

If you are an existing Hanley mortgage customer we will:

  • Write to you approximately 6 weeks before your current mortgage deal expires
  • Offer you a range of ‘fee free’ mortgage products that are available to you subject to your current loan to value and payment history
  • Not insist upon a new valuation, unless you ask us to do so
  • Provide you with mortgage advice at the time of changing your product if you require it

We have a dedicated mortgage retention team to look after your needs

The team can be contacted on 01782 255000 Option 2 Direct Mortgages then Option 3 Product Switch or retentions@thehanley.co.uk