Intermediaries

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Service Updates

Keeping our brokers up to date with our service levels is a key priority.

Application Acknowledgement

1

Average number of days for case assessment for a fully packaged application

5

DIP Refer

1

Document Processing

2

Valuation Assessment

2

Issue of offer

2

Average number of days from application to offer

14

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Affordability Calculator

Use our helpful affordability calculator to find out how much your client can borrow.

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Lending Criteria

Packaging Guide

Our guide can help you and your client to secure an offer quickly and efficiently.

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Our Networks and Mortgage Clubs

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Seasame
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Meet Our People

Rated as “Extraordinary” by Best Companies, we know our people make the difference.

Call Our Intermediary Helpdesk

Our opening hours are: Monday, Tuesday, Thursday and Friday, 9am to 5pm and Wednesday, 9.30am to 5pm.