Unlock the door to your first home with our £2,000 Cashback Mortgage! The £2,000 can also be put towards your home deposit!

Unlock the door to your first home with our £2,000 Cashback Mortgage! The £2,000 can also be put towards your home deposit!

Unlock the door to your first home with our £2,000 Cashback Mortgage! The £2,000 can also be put towards your home deposit!

Complaints

You can find out complaints’ procedure and contact details below;

Complaints Handling Procedure

Write to Us

Complaints

Hanley Economic Building Society,

Granville House,

Forge Lane,

Festival Park,

Stoke-on-Trent,

ST1 5TB

Email Us

complaints@thehanley.co.uk

The Financial Ombudsman Service is available to sort out individual complaints that clients and financial services businesses aren’t able to resolve themselves. To contact the Financial Ombudsman Service please visit www.financial-ombudsman.org.uk