Fraud Awareness

Name: The Hanley Economic Building Society
Address: Hanley Economic Building Society, Granville House, Festival Park,, Hanley, Stoke-on-Trent, ST1 5TB, GB
Telephone: 01782 255000

Protecting you against Fraud: Tips, resources, and contact support

Payment Fraud

Authorised Push Payment (APP) Fraud Reimbursement Scheme

Learn more

Confirmation of Payee

Account name-checking service (COP)

Learn more

Suspicious Messages

Emails, texts and message scams (phishing)

Learn more

Scams to be Aware of

Telephone scams, identity theft and much more

Learn more

Payment Fraud

Authorised Push Payment (APP) Fraud Reimbursement Scheme

Learn more

Confirmation of Payee

Account name-checking service (COP)

Learn more

Suspicious Messages

Emails, texts and message scams (phishing)

Learn more

Scams to be Aware of

Telephone scams, identity theft and much more

Learn more

Stop and Think

Is Anyone is pressuring you into making this payment
Has anyone contacted you and said they are from the society or another organisation and are asking you to make a payment to a new safe account
Are you being told you must make the payment straight away
Have you been told not to trust your bank, building society or the police they may be involved

If the answer to the above questions is YES this may be a scam, please make the society aware before you make any transactions.

Get in Touch

If you have been a victim of a scam or suspect that you have been a victim of a scam, it is important that you contact your bank, Building Society and the police as soon as possible.

You can inform us In person at a branch, by calling or emailing savingsservices@thehaley.co.uk

01782 255000

Find a branch

Latest News

Wed, 13 Nov 2024

Protect yourself from Telephone Scams

In recent years, telephone scams have become an increasingly common form of fraud, with scammers using clever tactics to exploit people’s trust and gain access to their personal or financial information.

Fri, 18 Oct 2024

Important Update: Changes to How You Pay into Your Account from 21st October

From the 21st of October, a small change will be required when setting up new electronic payments into your Hanley account.

Tue, 13 Aug 2024

Authorised Push Payment (APP) Fraud: What You Need to Know

Authorised Push Payment (APP) fraud occurs when a person or business is tricked into sending money to a fraudster's account.

Sun, 14 Jan 2024

5 Essential Steps to Safeguard your Finances

Stay vigilant and become scam-aware to help ensure your financial well-being in the digital age.